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Shipping and returns
Shipping
The current site offers only one real method: pick-up at the Jombang workshop (free, by appointment). The address is Jalan Pattimura III Rich Tien Residence No 18A - 19A Jombang - Jawa Timur Indonesia. For shipping cost estimates, the current site links to a third-party calculator (“Cek Ongkir”) and displays no rates of its own.
According to the “Cara Belanja” page of the current site, once the order is confirmed the customer receives shipping information by e-mail or SMS.
Shipping zones
The zones below are planned and configurable in the administration. Only the first one contains an active method.
| Shipping zone | Method | Carrier | Delivery time | Rate |
|---|---|---|---|---|
| Indonesia | Pick-up at the workshop (Jombang) | UD Sabda Batik | By appointment | Free |
Delivery times, taxes and customs
Returns and exchanges
The current site publishes no return policy. The conditions below are to be defined by UD Sabda Batik:
For customers in the European Union, a 14-day right of withdrawal applies to distance sales (except goods made to the consumer's specifications). See the return policy.
Any question: WhatsApp +62 813 9397 6047.